Privacy Policy

This is the Privacy Policy of In.Corp Global Pte Ltd and its Subsidiaries (“In.Corp” or the “Group”) and applies to all personal information you provide to the Group when you access the Group’s websites (“Group’s Websites”) and when you use the Group’s web services.

By providing us with your personal information when you access or view the Group’s Websites or use the Group’s web services, you consent and agree to each of the terms and conditions of this Privacy Policy.

This Privacy Policy is effective as of 1 June 2018.

1. Group’s Websites

   incorp.asia
   rikvin.com
   asiabiz.sg
   rafflescorporate.com
   summitplanners.sg
   transcendconsulting.com.sg
   apbconsultant.com
   catrust.sg
   rhtcorporate.com

2. Information Collected & Use

In.Corp offers a variety of web services that are collectively referred to as the “Services”. In.Corp collects personal information from individuals who visit the Group’s Websites (“Visitors”) and individuals who register to use the Services (“Customers”).

In.Corp is committed to protecting your personal information and complying with all appropriate legislation. This document details:

2.1 What personal information we collect?
2.2 Why and how do we use the information?
2.3 With whom do we share the information?
2.4 Your rights relating to personal information we collect?
2.5 When do we delete the information?
2.6 Access personal information and corrections
2.7 How to contact us.

Notwithstanding any other provision in this Privacy Policy, you agree that In.Corp shall be entitled to use and disclose any information and feedback arising from your use of the Services, subject to such information and feedback being anonymized and such use and disclosure being in compliance with applicable privacy laws.

2.1 What personal information we collect?

When you use the Services (such as when you register with A7 IoB® or request for information through our Group’s Websites), In.Corp collects, amongst others, the following information.

  • First and Last Names
  • Business email address
  • Phone number
  • Group Name
  • Job Level
  • Industry

If you visit the Group’s Websites, we may also collect information about your device used to access the Group’s Websites, your web browser type and language, your Internet Protocol (IP) address and geographic data associated with the IP address etc.

2.2 Why and how do we use the information?

The personal information collected is used to:

  • Provide and deliver the Services you have requested
  • Create Customer profiles and give the Customer access to the Services
  • Operate our internal operations, systems, products, and services
  • Understand the Customers’ and Visitors’ experiences with a view to enhance the Customers’ and Visitors’ experiences of our services and products
  • Provide customer service related to our products and services
  • Send service-related information associated with our products and services, including confirmation but not limited to actions taken (e.g. change of password), invoices raised, updates and enhancements, security alerts plus support and administrative messages
  • Provide updates on promotions, upcoming events, and news about our products and services

In addition, personal information that is uploaded by the Customer (either directly by the Customer using CSV, Google Sheets or via an authenticated API connection) is used to derive KPIs (Key Performance Indicators). These KPIs are either predefined by In.Corp or defined by the Customer.

2.3 With whom do we share the information?

We may share your personal information with service providers we hire to perform services on our behalf, for example the generation of invoices and bills. These service providers do not have the right to use your personal information for their own purposes.

In.Corp does not rent, sell, or share personal information about you to other persons, except under the following circumstances:

  • When we have your permission
  • We may disclose your personal information to comply with laws or in response to legal processes
  • We may share aggregated, anonymized or statistical information, including demographics data

If you have consented, In.Corp may share your personal information with the Group’s service providers so that these service providers can contact you on our behalf.

From time to time, In.Corp may partner with other persons to jointly offer products or services. If you purchase or specifically express interest in a jointly-offered product or service from In.Corp, the Group may share your personal information with our joint promotion partner(s). In.Corp does not control our business partners’ use of your personal information or whether their use of the personal information will be in accordance with their own privacy policies. If you do not wish for your information to be shared in this manner, you may opt not to purchase or specifically express interest in a jointly offered product or service.

In.Corp uses a third-party service provider to manage credit card payments for the Services. This service provider is not permitted to store, retain, or use billing information except for the sole purpose of credit card payment processing on the Group’s behalf.

In.Corp reserves the right to use or disclose personal information you have provided if required by law or if the Group reasonably believes that the use or disclosure of your personal information is necessary to protect the Group’s rights and/or to comply with a judicial proceeding, court order, or legal process.

2.4 Your rights relating to the personal information we collect?

You have rights to:

Be informed

We are obliged to inform you how your personal information will be used.

Access

You have the right to request access to your personal information.

Rectification

You are entitled to have your personal information rectified if it is inaccurate or incomplete.

Erasure (right to be forgotten)

This right entitles you to:

  • Have your personal information erased
  • Cease further dissemination of your personal information
  • Potentially have third parties halt processing of your personal information

Restrict Processing

You have the right to request the restriction or suppression of the processing of your personal information.

Personal Information Portability

You have the right to obtain and reuse your personal information. It allows you to move, copy or transfer your personal information easily from one IT environment to another in a safe and secure way, without hindrance to usability.

Object

You have the right to object to the use of your personal information for direct marketing.

Automated Profiling

We use anonymized data in our profiling activities

2.5 When do we delete the information?

In order for us to delete your personal information you must formally submit a request for deletion via email to michael@incorp.asia.. Upon receiving a request via email we will process your request and will delete the requested personal information within 5 working days of receipt of the request to delete.

You will receive two separate emails during the deletion process:

  • Email to confirm your request to delete – you must reply to this email in order for us to process the deletion request.
  • Once we have received your confirmation to delete we will process the deletion request. Once we have completed the deletion you will receive a second email confirming that your personal information has been deleted.

2.6 Access personal information and corrections

All requests for correction or for access to your personal information must be in writing (contact details in paragraph 2.7 below). We will endeavour to respond to your request within 5 working days.

2.7 How to contact us

Please contact us at:

In.Corp Global Pte Ltd
30 Cecil Street
#21-08 Prudential Tower
Singapore 049712
Email: michael@incorp.asia.

3. Website Navigational Information

In.Corp uses commonly-used information-gathering tools, such as cookies and web beacons, to collect information as you navigate the Group’s Websites (“Website Navigational Information”). This section describes the types of Website Navigational Information that may be collected on the Group’s Websites and how this information may be used.

3.1 Cookies

In.Corp uses cookies to make interactions with the Group’s Websites easy and meaningful. When you visit the Group’s Websites, In.Corp’s servers send a cookie to your computer. Such cookies do not personally identify you. They merely recognise your Web browser. Unless you choose to identify yourself to In.Corp, either by responding to a promotional offer, opening an account, or filling out a Web form (such as a “Contact Me”), you remain anonymous to the Group. In.Corp uses cookies that are session-based and persistent-based. Session cookies exist only during one session. They disappear from your computer when you close your browser software or turn off your computer. Persistent cookies remain on your computer after you close your browser software or turn off your computer.

If you have chosen to identify yourself to In.Corp, the Group uses session cookies containing encrypted information to allow the Group to uniquely identify you. Each time you log into your web account in relation to the Services, a session cookie containing an encrypted, unique identifier that is tied to your web account is placed on your browser. These session cookies allow the Group to uniquely identify you when you are logged into the Services and to process your online transactions and requests. Session cookies are required to use the Services.

In.Corp uses persistent cookies that only the Group can read and use to identify browsers that have previously visited the Group’s Websites. When you purchase the Services or provide the Group with personal information, a unique identifier is assigned to you. This unique identifier is associated with a persistent cookie that the Group places on your web browser. The Group is especially careful about the security and confidentiality of the information stored in persistent cookies. For example, the Group does not store account numbers or passwords in persistent cookies. If you disable your web browser’s ability to accept cookies, you will be able to navigate the Group’s Websites, but you may not be able to successfully use the Services.

In.Corp may use information from session and persistent cookies in combination with anonymized personal information about the Group’s Customers to provide you with information about the Group and the Services.

3.2 Web Beacons

In.Corp uses web beacons alone or in conjunction with cookies to compile information about Customers’ and Visitors’ usage of the Group’s Websites and email interactions with the Group. Web beacons are clear electronic images that can recognise certain types of information such as cookies on your computer when you view a particular website tied to the web beacon. For example, In.Corp may place web beacons in marketing emails that notify the Group when you click on a link in the email that directs you to one of the Group’s Websites. In.Corp uses web beacons to operate and improve the Group’s Websites and email communications.

In.Corp may use information from web beacons in combination with anonymized personal information about the Group’s Customers to provide you with information about the Group and the Services.

3.3 Flash Cookies

In.Corp may use local shared objects, also known as flash cookies, to store your preferences or display content based upon what you view on the Group’s Websites to personalise your visit. Third parties with whom the Group partners to provide certain features on the Group’s Websites or to display advertising based upon your web browsing activity use flash cookies to collect and store information.

3.4 IP Addresses

When you visit the Group’s Websites, the Group collects your Internet Protocol (“IP”) address(es) to track and aggregate non-personal information. For example, In.Corp uses IP addresses to monitor the regions from which Customers and Visitors navigate the Group’s Websites.

3.5 Third Party Cookies

From time-to-time, In.Corp engages third parties to track and analyze usage and volume statistical information from individuals who visit the Group’s Websites. In.Corp may also use other third-party cookies to track the performance of Group’s advertisements. The information provided to third parties does not include personal information, but this information may be re-associated with personal information after the Group receives it.

In.Corp may also contract with third-party advertising networks that collect IP addresses and other Website Navigational Information on the Group’s Websites and emails and on third-party websites. Such advertising networks track your online activities over time by collecting Website Navigational Information through automated means, including through the use of cookies. They use this information to provide advertisements about products and services tailored to your interests. You may see these advertisements on other websites. This process also helps us manage and track the effectiveness of our marketing efforts. To learn more about these and other advertising networks and their opt-out instructions, click here.

3.6 Links to other websites

The Group’s Websites may contain links to other websites of interest. However, once you have used these links to leave the Group’s Websites, you should note that we do not have any control over such third parties’ websites. Therefore, we cannot be responsible for the protection of the privacy of any information which you may provide whilst visiting such third party websites. You should exercise caution and review the privacy policy(ies) of such third party websites before disclosing your personal information to such third parties.

4. Public Forums and Customer Testimonials

In.Corp may provide bulletin boards, blogs, or chat rooms on the Group’s Websites. Any personal information you choose to submit in such a forum may be read, collected, or used by others who visit these forums, and may be used to send you unsolicited messages. In.Corp is not responsible for the personal information you choose to submit in these forums.

In.Corp may post a list of Customers and relevant testimonials on the Group’s Websites that contain information such as Customer names and titles. In.Corp will obtain the consent of each Customer prior to posting any such information.

5. International Transfer of Information Collected

To facilitate In.Corp’s global operations, the Group may transfer and access the personal information of In.Corp’s Customers from anywhere in the world. This Privacy Policy shall apply even if In.Corp transfers the personal information of In.Corp Customers to other countries.

6. Communications Preferences

In.Corp offers Customers and Visitors who provide contact information a means to choose how the Group uses the information provided. If you do not wish to receive marketing and non-transactional communications, you may do so by clicking on the “unsubscribe” link located at the bottom of the Group’s marketing emails. Additionally, you may send a request specifying your communication preferences to michael@incorp.asia. Customers cannot opt out of receiving transactional emails related to their account with In.Corp or the Services.

7. Security

In.Corp uses appropriate administrative, technical, and physical security measures to protect personal information of In.Corp Customers.

8. Changes to this Privacy Policy

In.Corp may amend this Privacy Policy from time to time. In.Corp will provide notification of the material changes to this Privacy Policy on the Group’s Websites at least thirty (30) business days prior to the change(s) taking effect.